Coronavirus (COVID-19) Information and Updates

Resident and Family Hotlines:
Sunnyside – 540.568.8607
King’s Grant – 276.634.1560
Summit Square – 540.941.3223

UPDATE:  JULY 29, 2020

A local television station reported yesterday that Sunnyside Retirement Community has 14 coronavirus cases and an outbreak is currently in progress. The information as reported was inaccurate. Sunnyside currently has one known resident case on its campus.

Information from the Virginia Department of Health (VDH) website was used for the story, which provides a list of nursing homes, assisted living and multi-care facilities in Virginia reporting COVID-19 cases and their outbreak status. For Sunnyside, it showed that 14 cumulative cases had been reported since June 2, 2020 and that an outbreak was currently in progress.

“It’s important to understand the information you are looking at and what it means,” said Karen Riley, Sunnyside’s Health Services Administrator. “The numbers on the VDH website are cumulative from the first case reported and not the actual number you are currently experiencing.”

Nursing homes in Virginia are required to report to the VDH, Centers for Disease Control & Prevention, and Virginia Healthcare Alerting & Status System, positive COVID-19 test results of both residents and staff. The VDH defines a confirmed outbreak in a long-term care facility as “the identification of two or more laboratory-confirmed cases of illness, with onset dates within one incubation period (14 days).” Additionally, the VDH website states that outbreaks are closed after 28 days without any new documented cases. Currently, Sunnyside tests on a weekly basis residents and staff in its health care center.

UPDATE:  JULY 11, 2020

Summit Square received from the Virginia Department of Health (VDH) the results from their Point Prevalence Survey (PPS) for COVID-19. Nearly 200 residents and staff were tested and all were negative. This is a testament to the dedication of our staff and residents in following the continued infection control practices. The PPS was recommended by the VDH to create a baseline test as part of the re-opening requirements for all long-term care communities.

Summit Square was also found to be deficiency free following a COVID-19 Infection Control Survey by the Virginia Office of Licensure & Certification under the Virginia Department of Health and Human Services as directed by the Centers for Medicare & Medicaid Services.  This was an inspection focused solely on infection control and prevention.

Sunnyside completed a second round of COVID-19 testing on July 6 in which more than 300 assisted living and healthcare staff and residents were tested. The majority of the test results have been received and only one positive case has been identified. It involves an asymptomatic staff member who has not worked since late June.

There have been no new cases identified at King’s Grant.

As Virginia continues with its reopening plans, each of our campuses – Sunnyside, King’s Grant and Summit Square – will slowly and cautiously implement their plans to reopen some services and amenities. Our continued priority is to keep our residents and staff safe.

UPDATE:  JUNE 26, 2020

Summit Square completed the Point Prevalence Survey (PPS) on Thursday, June 25, in which staff and many residents were tested for COVID-19. While Summit Square remains COVID-FREE, the PPS was recommended by the Virginia Department of Health (VDH) to create a baseline test as part of the re-opening requirements for all long-term care communities. Results are expected next week. Sunnyside and King’s Grant completed their PPS earlier this month.

Sunnyside was found to be deficiency free following an unannounced COVID-19 Infection Control Survey by the Virginia Office of Licensure & Certification under the Virginia Department of Health and Human Services as directed by the Centers for Medicare & Medicaid Services.  This was an on-site inspection that focused solely on infection control and prevention.

UPDATE:  JUNE 12, 2020

Sunnyside was notified this week by a local hospital that one of our residents has tested positive for COVID-19. The resident has been in the hospital since June 2 for reasons unrelated to COVID-19.

Sunnyside has been working closely with the Virginia Department of Health to determine who may have come in contact with the resident and following their recommendations. The resident was asymptomatic prior to hospitalization and tested negative for COVID-19 when admitted to the hospital on June 2, but has since tested positive. As part of our protocol, Sunnyside requires that residents and short-term rehabilitation admits from the hospital get tested for the virus 24 hours prior to being discharged from the hospital.

Sunnyside completed the Point Prevalence Survey (PPS) on Monday, June 8, in which 360 residents and staff were tested for COVID-19. There were six positive cases from the PPS – one resident, three staff, and two contracted staff – and those individuals were notified immediately.

Additionally, King’s Grant completed the Point Prevalence Survey (PPS) on Friday, June 5, in which 304 residents and staff were tested for COVID-19. There was only one positive staff case from the PPS and no resident cases.
The Virginia Department of Health believes all the positive cases from the PPS testing at both Sunnyside and King’s Grant have been identified. It is important to note that participating in the PPS enabled us to quickly isolate individuals who may have been asymptomatic to help contain the spread of the virus.

Our top priority continues to be the health and well-being of our residents and staff and we are working diligently to mitigate the virus on our campuses. We are grateful for our hard working staff and the stringent protocols in place since early March that have played a key role in our efforts to keep the virus from entering our campuses and now containing it.

Our thoughts and prayers are with our residents and staff who have tested positive for COVID-19.

UPDATE:  JUNE 5, 2020

King’s Grant – Martinsville

King’s Grant was notified today that an employee in the Lacy Health Care Center has been diagnosed with COVID-19. The employee notified King’s Grant officials after seeking medical attention and receiving a positive test result. This is the first COVID-19 case at King’s Grant.

King’s Grant is working closely with the Virginia Department of Health to identify and locate residents and staff who may have come in contact with this employee prior to being diagnosed. Following the recommendations of the Virginia Department of Health and the Centers for Disease Control and Prevention (CDC), the employee is at home in self-isolation.

The employee under King’s Grant’s protocols was not symptomatic at work and has limited exposure to residents. The employee has not worked at King’s Grant since May 29. At this time, our thoughts and prayers are with our employee and their family.

Earlier today, King’s Grant participated in the Point Prevalence Survey (PPS), recommended by the Virginia Department of Health (VDH) prior to the confirmed case, in which staff and many residents received COVID-19 testing. A representative of the VDH was on-site when King’s Grant received notification of the positive case and was able to provide immediate guidance. All employees and residents known to have been in direct contact with the COVID positive employee were part of today’s PPS and received COVID-19 testing. Results are expected early next week. Per the VDH website, “A PPS is a snapshot that identifies who might have been exposed to a specific infectious disease, regardless of who is exhibiting symptoms at that time.”

King’s Grant has been following the CDC and CMS (Centers for Medicare and Medicaid Services) guidelines for infection control and prevention, such as increasing the frequency of sanitation in community spaces and on high touch surfaces, restricting visitation, encouraging social distancing through the modification of services, wearing masks, cancelling on-campus events, and executing additional safety measures.

Sunnyside – Harrisonburg

Sunnyside was notified today that another employee in health care has tested positive for COVID-19. A total of six positive cases have been reported and one short-term rehabilitation case that has been discharged from Sunnyside.

On Monday, June 8, Sunnyside will participate in the Point Prevalence Survey (PPS), recommended by the Virginia Department of Health (VDH). COVID-19 testing will be administered to all residents and staff in assisted living and health care. The survey will be completed in one day with results expected quickly.

Summit Square – Waynesboro

Summit Square remains COVID-FREE.

For more information or updates on COVID-19, visit the following websites or call the individual community contacts or hotlines listed below.

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html

http://www.vdh.virginia.gov/surveillance-and-investigation/novel-coronavirus/

Additional Resources:

Sunnyside – Karen Riley, MSN, LNHA, Administrator of Health Services, Office:  540.568.8200.  For updates, call the Resident and Family Hotline:  (540) 568-8607

King’s Grant – Tammy Shorter, BSN MHA, Administrator of Health Services, Office:  276.634.1137.  For updates, call the Resident and Family Hotline:  (276) 634-1560

Summit Square – Cindy King, RN, Director of Nursing, Office:  540.941.3140.  For updates, call the Resident and Family Hotline:  (540) 941-3223

Sunnyside Communities– Josh Lyons, President & CEO:  540-568-8203

UPDATE:  JUNE 4, 2020

As a follow up to yesterday’s notification regarding five cases of COVID-19 in the Pannill Health Care Center, Sunnyside is pleased to report that 54 test results for staff and residents have come back and all were negative for COVID-19.

On Monday, June 8, the Point Prevalence Survey (PPS), recommended by the Virginia Department of Health (VDH), will be administered to all residents and staff in assisted living and health care. According to VDH, “A PPS is a snapshot that identifies who might have been exposed to a specific infectious disease, regardless of who is exhibiting symptoms at that time.” The survey will be completed in one day with results expected quickly.

King’s Grant was also selected to have a PPS performed for all of its residents and staff. The testing, scheduled for Friday, June 5, is being offered as a baseline test as part of the re-opening requirements for all long-term care communities. Both King’s Grant and Summit Square continue to be COVID-FREE.

We are continuing to follow the recommendations of the Virginia Department of Health and our Medical Director, as well as the guidelines provided by the Centers for Disease Control & Prevention and the Centers for Medicare and Medicaid Services for infection control and prevention to minimize exposure and contain the spread of the virus.

For more information or updates on COVID-19, visit the following websites or call the individual community contacts or hotlines listed below.

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html

Coronavirus Disease 2019 (COVID-19)

Additional Resources:
Sunnyside – Karen Riley, MSN, LNHA, Administrator of Health Services, Office:  540.568.8200.
For updates, call the Resident and Family Hotline:  (540) 568-8607

King’s Grant – Tammy Shorter, BSN MHA, Administrator of Health Services, Office:  276.634.1137.
For updates, call the Resident and Family Hotline:  (276) 634-1560

Summit Square – Cindy King, RN, Director of Nursing, Office:  540.941.3140.
For updates, call the Resident and Family Hotline:  (540) 941-3223

Sunnyside Communities– Josh Lyons, President & CEO:  540-568-8203

UPDATE:  JUNE 3, 2020

Sunnyside has been notified of five cases of COVID-19 in the Pannill Health Care Center. Sunnyside officials were notified late yesterday afternoon of a resident and an employee who had tested positive. Today, Sunnyside was notified that another member of its health care staff and two more residents have tested positive as well.

Sunnyside is working closely with the Virginia Department of Health to determine who may have come in contact with the employees and residents and is following their recommendations. As a precautionary measure, Sunnyside immediately began testing on health care staff and residents. The Pannill Health Care Center is in full isolation with the no visitation policy continuing to be in effect. Additionally, families and other immediate contacts of health care residents have been notified of the situation.

“At this time, our thoughts and prayers are with the residents and Sunnyside employees who have tested positive, as well as the staff and residents awaiting their test results,” said Josh Lyons, president & CEO of Sunnyside Communities. “The health and well-being of our residents and staff is our top priority, and we are incredibly appreciative of the support and guidance we have received from the Virginia Department of Health.”

The Virginia Department of Health has recommended that Sunnyside participate in a point prevalence survey which helps to identify “asymptomatic” cases. Sunnyside has agreed, and the test will be administered to residents and staff in both health care and assisted living.

Sunnyside continues to follow the Centers for Disease Control & Prevention and the Centers for Medicare and Medicaid Services guidelines for infection control and prevention to minimize exposure and contain the spread of the virus.

UPDATE:  JUNE 2, 2020

Sunnyside was notified late afternoon on June 1 that an individual in short-term skilled rehabilitation had tested positive for COVID-19.  The individual, who is not a Sunnyside resident, had tested negative for COVID-19 prior to coming to Sunnyside from a local hospital on May 27.  The individual had been on isolation precautions since admission to Sunnyside.

The individual was sent to the emergency room by Sunnyside on June 1and was then admitted to the hospital.  The hospital contacted Sunnyside late afternoon on June 1 to say the individual had tested positive for COVID-19.

Sunnyside officials immediately reported the case to the Virginia Department of Health and the local health department, as is required, and are following their recommendations. Testing began immediately on staff that had been in contact with the individual, and they may not return to work until results of the test are received indicating they are negative for COVID-19.

Sunnyside staff also began notifying families of health care residents to inform them of the situation.  No other residents had contact with this individual however, as a precautionary measure Sunnyside is expanding its testing to all residents and staff in health care, as needed.

We are continuing to follow procedures recommended by the Department of Health, the Centers for Disease Control & Prevention and the Centers for Medicare and Medicaid Services to minimize exposure and contain the spread of the virus.

UPDATE: May 29, 2020

Sunnyside, King’s Grant and Summit Square continue to be COVID-FREE . As Virginia begins to re-open on a limited basis, so will our three campuses. The health, safety and well-being of our residents and staff remain our top priority and we are continuing our most stringent protocols currently in place. Our Coronavirus Task Force teams have been actively working on plans to re-open our three communities over time, and we will share some of those plans next week.

Today also begins Gov. Ralph Northam’s requirement for Virginians age ten and older to wear a face covering at all times when entering, exiting, traveling through, and spending time in public buildings and businesses such as:

  • Personal care and grooming businesses
  • Essential and non-essential brick and mortar retail including grocery stores and pharmacies
  • Food and beverage establishments
  • Entertainment or public amusement establishments when permitted to open
  • Train stations, bus stations, and on intrastate public transportation, including in waiting or congregating areas
  • State and local government buildings and areas where the public accesses services
  • Any indoor space shared by groups of people who may congregate within six feet of one another or who are in close proximity to each other for more than ten minutes

Exemptions to the guidelines include while:

  • Eating and drinking at a food/beverage establishment
  • Exercising
  • Communicating with hearing-impaired individuals

More information about the facemask requirement can be found at:
https://www.governor.virginia.gov/newsroom/all-releases/2020/may/headline-857020-en.html

The Centers for Disease Control and Prevention recommend the use of facemasks and information for wearing them can be found at:
https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/about-face-coverings.html

UPDATE: May 18, 2020

Sunnyside’s Assisted Living was found to be deficiency free following a two-day unannounced monitoring inspection by the Department of Social Services. The survey process was conducted May 14-15 using an alternate remote protocol due to COVID-19. This is the fourth year in a row Assisted Living has received zero deficiencies during inspection. The results of the survey were shared with Sunnyside on May 15.

UPDATE: May 5, 2020

Both Sunnyside and King’s Grant were found to be deficiency free following an unannounced Special Focus – COVID 19 Infection Control Prevention Survey by the Virginia Office of Licensure & Certification under the Virginia Department of Health and Human Services as directed by the Centers for Medicare & Medicaid Services. This state regulatory agency, which manages the annual survey for Sunnyside and King’s Grant, conducted a two-day virtual survey at each campus – King’s Grant (April 14-15) and Sunnyside (April 28-29). The surveyors focused on resident care, environmental care, and infection/prevention, which included staff interviews, review of policies and procedures, protocols, as well as a thorough review of the Infection Prevention Plan at each community.

The results of the COVID-19 Infection Control Prevention Survey were shared with King’s Grant on April 15 and Sunnyside on April 29.

UPDATE: April 29, 2020

To date, Sunnyside – Harrisonburg has had two employee cases of COVID-19, which were reported earlier (see below for previous updates). We are happy to inform you that both employees continue to do well and no residents have had any symptoms. There have been no cases (employee or resident) at King’s Grant – Martinsville or Summit Square – Waynesboro.

The Virginia Department of Health (VDH) and the Center for Disease Control and Prevention (CDC) guidelines have been changing regarding the return to work criteria for Health Care Personnel (HCP) with confirmed or suspected COVID-19. The most recent guidelines offer two options: the test-based strategy and the non-test-based strategy. Sunnyside Communities, supported by our Medical Directors, has opted to use the test-based strategy as its preferred method for determining when HCP may return to work. While this is the most stringent method, it is the safest for our residents and staff.

Under the test-based strategy, HCP will be excluded from work until:

We understand that the requirement for re-testing may be demanding, but it will increase the safety of our residents and staff.

Below are links to the VDH and CDC Guidelines:
https://www.vdh.virginia.gov/content/uploads/sites/182/2020/04/Home-IsolationQuarantine-Release-Graphic_FINAL.pdf

https://www.cdc.gov/coronavirus/2019-ncov/hcp/return-to-work.html

Sunnyside Press Release April 24, 2020

A second employee of Sunnyside, a continuing care/Life Plan community in Harrisonburg, has tested positive for COVID-19. Sunnyside officials were notified of the test results late yesterday afternoon and immediately shared the news with the Medical Director, leadership, and the COVID-19 Task Force members. Residents and staff were informed early this morning. The employee is in self-isolation at home.

Sunnyside is working closely with the Virginia Department of Health to determine who may have come in contact with the employee. Residents living in the area where the employee works were immediately placed in isolation and are being closely monitored. Staff considered to be at high risk of exposure will be placed under self-isolation at home for 14 days.

Sunnyside had its first confirmed COVID-19 case on April 7, also an employee.

“Our focus is on managing the situation and protecting the health and well-being of our residents and staff,” said Josh Lyons, president & CEO of Sunnyside Communities. “We are grateful for our partnership with the Virginia Department of Health and their guidance throughout this process, and our thoughts and prayers are with the employee and their family.”

Beginning in early March, Sunnyside took a proactive approach to COVID-19 and established an interdisciplinary Coronavirus Task Force headed by its administrator of health services. Its purpose was to review existing policies and procedures related to infectious diseases and to establish new protocols as deemed necessary to help prevent the introduction and spread of COVID-19 on its campus. The Task Force has been meeting regularly and staying abreast of the changing conditions – locally, regionally and nationally – and implementing new guidelines and protocols as they are recommended.

  • Starting March 3, new and more stringent precautions were implemented by the Coronavirus Task Force. Staff began tracking and monitoring the travel plans of residents, employees and their families, especially those travelling to affected areas, and requiring 14-day self-isolation for those returning from international or cruise travel.
  • On March 13, the campus was closed to all external visitors and anyone entering the campus – including all staff, contractors, and caregivers – began receiving a health assessment which included screening questions and temperature readings.

“Sunnyside continues to follow the CDC (Centers for Disease Control and Prevention) and CMS (Centers for Medicare and Medicaid Services) guidelines for infection control and prevention, including the more recent guidelines for the use of surgical/procedure face masks by staff in long term care communities,” said Lyons. “We continue to work with our partners in the medical community to encourage testing and re-testing of all healthcare workers, as well as individuals being discharged from hospitals into nursing homes.” Through a private lab, Sunnyside is working on a plan to retest employees who have previously tested positive for COVID-19.

UPDATE: APRIL 24, 2020

Communication and the Covid-19 Pandemic

Sunnyside Communities is working continuously to keep its residents and staff safe from COVID-19, just as it does with all infectious diseases. In spite of everything we are doing, a resident or staff member could test positive for the virus. Understandably, we are dedicated to full transparency should this happen.

How We Have Prepared

Beginning in early March, we took a proactive approach to COVID-19 at each of our campuses and established an interdisciplinary Coronavirus Task Force at each campus. Their purpose was to review existing policies and procedures related to infectious diseases and to establish new protocols as deemed necessary to help prevent the introduction and spread of COVID-19.

A COVID-19 emergency plan was developed at each campus, and the task forces have been meeting regularly and staying abreast of the changing conditions – locally, regionally and nationally – and implementing new guidelines and protocols as they are recommended.

In Assisted Living and/or Health Care, select areas have been set up to isolate residents/patients who may have tested positive for COVID-19 and keep them separated from others in hopes of containing the virus. Additionally, any outside admits to Assisted Living and Health Care will automatically be in isolation for 14 days. For outside admits from hospitals, testing is being requested prior to admission. Even if the hospital chooses not to test the individual or if the person tests negative, he/she will still remain in isolation for 14 days.

How We Will Communicate

In the event a resident or staff member has a confirmed case of COVID-19, the emergency plan is implemented immediately. Here’s how it works:

  • The first priority is to support the affected resident/staff member, investigate any contacts, and prevent the spread of infection to other members of the community.
  • Next, we immediately notify the Virginia Department of Health and the Office of Licensure, as well as other appropriate agencies. If the affected person is a resident, his/her primary contact/designee is immediately notified as well. Families should develop their own communication plan for how others will be notified.
  • Following, as determined by the Virginia Department of Health, the primary contact/designee for each resident who potentially may have been exposed to the affected resident/staff member will be notified. Staff or family who may have been exposed will also be contacted.
  • Lastly, allowable information will be shared with the campus community – residents and staff – as well as the greater community through a variety of communication channels such as the website, social media, in-house television channels, internal memos, and press releases.

UPDATE: APRIL 22, 2020

Sunnyside Communities received this week a shipment of masks and other personal protective equipment (PPE) and delivered it to Sunnyside, King’s Grant and Summit Square.

The PPE, which included 20,000 masks, is being shared by the three communities. The items ranged from face masks and shields, to gloves, gowns and hand sanitizer. Additional PPE is expected to arrive and be distributed to the communities later this week.

Cloth face masks are also being provided to residents requesting one.

Hundreds of cloth masks have been made and donated to Sunnyside, King’s Grant and Summit Square by individuals within the local communities, as well as residents. Some of those masks have been shared with agencies such as First Choice and Home Instead that partner with Sunnyside Communities in delivering services to residents. Isolation gowns and mask clips have also have been made and donated to the communities.

Sunnyside-Harrisonburg received a donation of three gallons of sanitizer from Silverback Distillery, as well as PPE from Northwest Region Healthcare Coalition’s emergency preparedness planning group.

“We are truly grateful for the outpouring of support from the local communities,” said Josh Lyons, President & CEO of Sunnyside Communities.

UPDATE: APRIL 17, 2020

On April 8, we publicized that a Sunnyside employee had a confirmed case of COVID-19. We are pleased to report that the employee is doing well and continuing to recover at home. To date, we have no other confirmed cases – employee or resident – of COVID-19 at any of our three campuses.

We are continuing to order and replenish Personal Protective Equipment (PPE) for staff. In addition to face masks, gloves, gowns, eyewear and sanitizer, we are investing in UV lighting for room and PPE disinfection. Also, while not required, cloth face masks have been ordered for residents requesting one. If you choose to wear one, please remember that this does not replace the need for social distancing and good hand hygiene.

We continue to follow the Centers for Disease Control and Prevention (CDC) and Centers for Medicare & Medicaid Services (CMS) guidelines. This includes the more recent guidelines for the use of surgical/procedure face masks by staff in long term care communities. Additionally, whether a resident is showing COVID-19 symptoms or not, it is suggested that residents cover their mouth and nose when staff is in their rooms. Also, residents who need to leave campus for appointments MUST wear a face mask when outside of their rooms. Additionally, we are continuing to abide by the guidelines provided by the Virginia Department of Health and the Virginia Department of Social Services.

Our Medical Directors for each campus continue to handle appointments via telemedicine. They work in cooperation with the on-campus clinics and nurses.

We continue to connect our residents with their family and friends using FaceTime and Skype. If you need assistance connecting with a loved one, please call one of the following numbers:

Sunnyside: 540-568-8411 (Independent Living) or 540-568-8273 (Assisted Living and Health Care)
King’s Grant: 276-634-1119 (Village Residents) or 276- 634-1482 (Main Building)
Summit Square: 540-941-3123

For more information or updates on COVID-19, visit the following websites or call the individual community contacts or hotlines listed below.
CDC | VDH

Additional Resources:
Sunnyside – Karen Riley, MSN, LNHA, Administrator of Health Services, Office: 540.568.8200. For updates, call the Resident and Family Hotline: (540) 568-8607

King’s Grant – Tammy Shorter, BSN MHA, Administrator of Health Services, Office: 276.634.1137. For updates, call the Resident and Family Hotline: (276) 634-1560

Summit Square – Cindy King, RN, Director of Nursing, Office: 540.941.3140. For updates, call the Resident and Family Hotline: (540) 941-3223

Sunnyside Communities– Josh Lyons, President & CEO: 540-568-8203

A MESSAGE FROM SUNNYSIDE April 8, 2020

We have a confirmed case of COVID-19 at the Sunnyside campus in Harrisonburg. We’re working closely with the Virginia Department of Health to carefully manage this situation and focus on the continued safety of our residents and staff.

We have communicated this morning with our residents and staff and will continue to do so throughout the day regarding the necessary steps we are taking to protect everyone’s health. Families are being contacted and communicated with throughout the process as well.

Our thoughts and prayers are with the employee and their family at this time.

Below is our press release that went out this morning regarding this situation.

Thank you for your continued support and cooperation during this challenging and ever-changing time.

SUNNYSIDE PRESS RELEASE April 8, 2020

An employee of Sunnyside, a continuing care/Life Plan community in Harrisonburg, has been diagnosed with COVID-19. Sunnyside officials were notified of the test results late yesterday afternoon and immediately shared the news with our Medical Director, leadership, and the COVID-19 Task Force members. Residents and staff were informed early this morning. The employee is in self-isolation at home.

Sunnyside is working closely with the Virginia Department of Health to determine who may have come in contact with the employee. Staff considered to be at high risk of exposure will be placed under self-isolation at home for 14 days. Residents living in the area where the employee works were immediately placed in isolation and are being closely monitored.

“While this is a day we anticipated may come, we had hoped that our aggressive and proactive approach would prevent entry of this virus onto our campus,” said Josh Lyons, president & CEO, Sunnyside Communities. “We are grateful for our partnership with the Virginia Department of Health and their involvement throughout this process.”

Beginning in early March, Sunnyside took a proactive approach to COVID-19 and established an interdisciplinary Coronavirus Task Force headed by its administrator of health services. Its purpose was to review existing policies and procedures related to infectious diseases and to establish new protocols as deemed necessary to help prevent the introduction and spread of COVID-19 on its campus. The Task Force has been meeting regularly and staying abreast of the changing conditions – locally, regionally and nationally – and implementing new guidelines and protocols as they are recommended.

  • Starting March 3, new and more stringent precautions were implemented by the Coronavirus Task Force. Staff began tracking and monitoring the travel plans of residents, employees and their families, especially those travelling to affected areas, and requiring 14-day self-isolation for those returning from international or cruise travel.
  • On March 13, the campus was closed to all external visitors and anyone entering the campus – including all staff members, contractors, and caregivers – began receiving a health assessment which included screening questions and temperature readings.

“Sunnyside has been following the CDC and CMS (Centers for Medicare and Medicaid Services) guidelines for infection control and prevention. We believe that the approach we took early on helped to minimize the impact COVID-19 would have to our campus and enhanced our ability to manage the situation,” commented Lyons. “Our thoughts and prayers are with the employee and their family at this time.”

Update: April 3, 2020

We appreciate your help and understanding during this unprecedented time and situation. Protecting the health and well-being of our residents and staff remains our highest priority.

  • The Coronavirus Task Force at each community continues to meet daily.
  • We continue to monitor and implement guidelines established by the Centers for Disease Control & Prevention.
  • All previously implemented protocols and restrictions (see previous updates below) remain in place until further notice.

We understand it is difficult to be separated from family and friends right now. Staff continues to connect our residents with their loved ones through a variety of options such as FaceTime and Skype to provide face-to-face opportunities for visiting with their families and friends. If you need assistance connecting with a loved one, please call one of the following numbers:

Sunnyside: 540-568-8411 (Independent Living) or 540-568-8273 (Assisted Living and Health Care)

King’s Grant: 276-634-1119 (Village Residents) or 276- 634-1482 (Main Building)

Summit Square: 540-941-3123

For more information or updates on COVID-19, visit the following websites or call the individual community contacts or hotlines listed below.

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html

http://www.vdh.virginia.gov/surveillance-and-investigation/novel-coronavirus/

Additional Resources:
Sunnyside – Karen Riley, MSN, LNHA, Administrator of Health Services, Office:  540.568.8200.  For updates, call the Resident and Family Hotline:  (540) 568-8607

King’s Grant – Tammy Shorter, BSN MHA, Administrator of Health Services, Office:  276.634.1137.  For updates, call the Resident and Family Hotline:  (276) 634-1560

Summit Square – Cindy King, RN, Director of Nursing, Office:  540.941.3140.  For updates, call the Resident and Family Hotline:  (540) 941-3223

Sunnyside Communities– Josh Lyons, President & CEO:  540-568-8203

Update: March 27, 2020

The Coronavirus Task Force at each community continues to meet daily. At this time, all previously implemented protocols and restrictions remain in place and will continue to be until further notice.

Staff at all three communities have worked creatively to keep residents active – mentally and physically – while practicing social distancing. Below are a few of the ways this is being done.

  • Through the in-house tv channel, residents are able to participate in daily activities in their residences and apartments. Some of these activities include: chair yoga, Tai Chi, seated exercises, live music (e.g., piano, harp), chapel devotions & services, morning meditations, Bible Study, storytelling, Vesper services, a variety of movies, special presentations and documentaries. One campus is planning to offer virtual tours of museums around the world.
  • Outdoor walking is encouraged for independent living residents as long as they continue to adhere to all social distancing guidelines and stay at least 6 ft. apart.
  • Weekly updates are provided by the president & CEO through the in-house tv channels.
    For more information or updates on COVID-19, visit the following websites or call the individual community contacts or hotlines listed below.

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html

http://www.vdh.virginia.gov/surveillance-and-investigation/novel-coronavirus/

Additional Resources:
Sunnyside – Karen Riley, MSN, LNHA, Administrator of Health Services, Office:  540.568.8200.  For updates, call the Resident and Family Hotline:  (540) 568-8607

King’s Grant – Tammy Shorter, BSN MHA, Administrator of Health Services, Office:  276.634.1137.  For updates, call the Resident and Family Hotline:  (276) 634-1560

Summit Square – Cindy King, RN, Director of Nursing, Office:  540.941.3140.  For updates, call the Resident and Family Hotline:  (540) 941-3223

Sunnyside Communities– Josh Lyons, President & CEO:  540-568-8203

Update: March 20, 2020

At Sunnyside Communities, our commitment to everyone’s health and well-being remains our highest priority during this national emergency. Equipped with the most up-to-date information from the Centers for Disease Control (CDC) and Prevention and the Virginia Department of Health, as well as other federal and state resources, we continue to implement new protocols to help keep everyone we serve healthy and diminish the risk level at our three communities. As such, below is an update on our more recent actions and continued efforts to manage this issue.

  • Conducting daily meetings with the interdisciplinary Coronavirus Task Force at each community.
  • Providing updates on the established hotlines for residents and families.
  • Providing frequent updates on in-house TV channels for all residents and staff to view.
  • Conducting daily employee screenings, including temperature checks for all staff or persons entering the building.
  • Offering grocery and pharmacy pickups for residents.
  • Staffing our security gates and main entrances to screen people entering the community; logging residents as they exit and re-enter the campus.
  • Minimizing or eliminating communal dining throughout the communities.
  • Developing creative ways to help residents stay engaged and active without communal activities.
  • Making wellness calls to all independent living residents to touch base, ensure they are doing well, and identify any needs they may have.

Effective today, our corporate office is operating under a flexible, rotating schedule to lessen the risk of staff becoming affected by an outbreak at the same time. This will ensure that we are able to maintain stable operations for ongoing support services with various corporate functions. Our corporate staff are here to support all the campuses 24/7 throughout this crisis.
We are supported by many government agencies, groups and affiliates, most notably the Virginia Department of Health and the Centers for Disease Control, who provide daily updates and guidance.  For more information and updates, visit their websites below.

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html/

http://www.vdh.virginia.gov/surveillance-and-investigation/novel-coronavirus/

Additional Resources:
Sunnyside – Karen Riley, MSN, LNHA, Administrator of Health Services, Office:  540.568.8200.  For updates, call the Resident and Family Hotline:  (540) 568-8607

King’s Grant – Tammy Shorter, BSN MHA, Administrator of Health Services, Office:  276.634.1137.  For updates, call the Resident and Family Hotline:  (276) 634-1560

Summit Square – Cindy King, RN, Director of Nursing, Office:  540.941.3140.  For updates, call the Resident and Family Hotline:  (540) 941-3223

Sunnyside Communities– Josh Lyons, President & CEO:  540-568-8203

Updated:  March 13, 2020

As the Coronavirus situation continues to evolve and we receive additional information from the Centers for Disease Control and Prevention (CDC), more stringent precautions are being put in place. Effective today, the following changes have been made regarding visitation.

Visitation:

  • All external visitations – anyone who is not a resident or associate of Sunnyside, King’s Grant or Summit Square – are suspended. Limited access may be granted to family and clergy in special circumstances such as end-of-life situations, delivery of necessary items or to take someone to a medical appoointment.
  • Only staff, essential medical personnel, personal caregivers, suppliers and contractors are permitted in the communities.
  • Family members, friends, clergy, volunteers, and students, as well as members of the Horizon Club (Sunnyside), Trailblazers Club (King’s Grant) or Skyline Club (Summit Square), are not permitted on campus.

While we know this is a stressful and difficult time for everyone, our highest priority is the health and security of our residents and staff.  We encourage you to remain connected to your loved ones and friends via telephone, video conferencing, email, social media and other available means. Staff at each community is already working with residents who need assistance using these communication tools.

Updated:  March 12, 2020

Sunnyside Communities is committed to the health and well-being of its residents and staff.  Since the onset of the COVID-19 outbreak, we have been taking a proactive approach to mitigate the transmission risk of COVID-19 in our communities. Throughout the organization, our clinical and operational staff have been working together to closely monitor the outbreak status, especially within the local and surrounding regions of each community, and to develop operational plans and restrictions as the situation develops.

As the situation has evolved, new and more stringent precautions have begun at each campus – some going into effect immediately with others to be implemented as new information about the virus becomes available. In addition to the actions summarized below, we are prepared to quickly implement additional measures should the risk level change.

Visitation:

  • Placed signage at every entrance to notify visitors of current protocols for accessing the building and to direct them to specific entrance locations for screenings before being permitted to enter our buildings. Visitation may be restricted or temporarily discontinued, when deemed necessary.
  • Notified vendors, volunteers and contractors about the protocols and asked them to limit their activities within the communities.
  • Encouraged residents and their families to curb their visitation, where possible.

Residents and Employees:

  • Implemented a process to monitor resident and employee travel.
  • Established protocols requiring self-isolation when returning from international or cruise travel.
  • Implemented a health risk assessment tool to monitor resident and employee health. As always, our expectation for employees who are sick or have symptoms associated with upper respiratory illness is to stay home and not report to work.  Residents displaying symptoms are advised to self-isolate and contact clinical staff by phone for further guidance.
  • Created additional communication tools and avenues to ensure consistent and continual communication.
  • Provided education and information on COVID-19 protocols to residents and employees.
  • Established operational risk levels as a way to communicate urgency to residents and staff as the situation changes.
  • Encouraged the use of technology to facilitate communication and activities versus congregate gathering.

Campus Events:

  • Reduced or cancelled outside and on-campus trips and events for residents and staff.
  • Restricted or cancelled outside groups from meeting on campuses.
  • Cancelled, rescheduled or modified upcoming events and activities, as needed.

Cleaning procedures and Supplies:

  • Enhanced cleaning and disinfecting protocols within the communities.
  • Worked closely with our vendors most notably Sysco Foods and McKesson to ensure we have appropriate supplies in quantities necessary to sustain our operations.

We are supported by many government agencies, groups and affiliates, most notably the Virginia Department of Health and the Centers for Disease Control, who provide daily updates and guidance.  For more information and updates, visit their websites below.

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html

http://www.vdh.virginia.gov/surveillance-and-investigation/novel-coronavirus/

Additional Resources:

Sunnyside – Karen Riley, MSN, LNHA, Administrator of Health Services, Office:  540.568.8200.  For updates, call the Resident and Family Hotline:  (540) 568-8607

King’s Grant – Tammy Shorter, BSN MHA, Administrator of Health Services, Office:  276.634.1137.  For updates, call the Resident and Family Hotline:  (276) 634-1560

Summit Square – Cindy King, RN, Director of Nursing, Office:  540.941.3140.  For updates, call the Resident and Family Hotline:  (540) 941-3223

Sunnyside Communities– Josh Lyons, President & CEO:  540-568-8203

Sunnyside

Toll Free: (800) 237-2257

Kings Grant

Toll Free: (800) 462-4649

Summit Square

Toll Free: (800) 586-5499